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Goodby Silverstein Names Its Next Generation of Top Creative Leadership

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Jeff Goodby and Rich Silverstein may not be retiring just yet, but they have made their first major move toward securing a succession for the agency's creative leadership.

Today, the Goodby Silverstein & Partners founders made Eric Kallman an executive creative director, joining ecd Margaret Johnson in running the San Francisco office's creative department.

"This is a true reflection of how we are really working right now," said co-chairman Goodby, 63. "Rich and I will continue in our roles as advisors and guiding hands. But Margaret and Eric are now the ones with ultimate responsibility for the work on each of our accounts. They have brought a renewed life and energy to everything we do."

Johnson is an 18-year veteran of the agency known for award-winning work for Häagen-Dazs, HP, Nike and Logitech. She became one of the shops's five partners in 2012.

Kallman joined GSP a year ago as creative director and associate partner, after working as an ecd and partner at Barton F. Graf 9000 in New York. Prior to that stint, Kallman worked at Wieden + Kennedy, Portland, and TBWA\Chiat\Day, New York, where he started his ad career. Over his career, Kallman has made himself a big industry name with campaigns for Old Spice (for which he created "The Man Your Man Could Smell Like"), Skittles, Career Builder, Coca-Cola, Kayak, Little Caesars and Ragú.

Paul Caiozzo, who joined GS&P's New York office as ecd in May and helped to win one of the office's first clients, The New York Post, will continue to run the NYC creative department. (He was also the creative lead on GSP N.Y.'s Comcast spot "Emily's Oz" which ran during the Oscars last month.) 

"Margaret, Eric and Paul are the next generation of creative leaders for the agency," said co-chairman Silverstein, 65. "I'm not going anywhere. I love coming up with ideas and playing off the young people around here but we needed to find the right people to grow the company and keep it young in spirit. We had Margaret and we just needed to find the right yin to her yang, which we did in Eric. They couldn't be more different but they're the right balance."

Johnson gets credit as a strong organizational thinker and visually-driven designer in her approach to advertising. Kallman's award-winning humor and ability to attract young talent helped earn him the promotion.    

Silverstein will continue to work on accounts like Cisco and Adobe while Goodby remains involved with Comcast and California Milk Processors Board. Another agency priority for Goodby is to more actively mentor staffers. "It's been too much sink or swim around here, too much like the Marines."


Agencies Question Old Conflict Policies as Short-Term Projects Rise

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Increasingly, clients are hiring independent agencies on a project basis—with no annual retainer, smaller fees and offers of work that last for as little as a month—almost all with the caveat that they not engage with competing brands, sometimes even long after a project is completed.

These age-old conflict-of-interest policies harken back to a time when marketers would park significant business at a single shop and expect loyalty in return. Given the fleeting nature of campaigns and relationships in the digital age, however, a number of agency leaders say these roadblocks no longer make sense, and advertising groups are starting to take note.

The Association of National Advertisers and the 4A's recently created a joint committee to examine the issues related to project-based work. The first meeting is expected to kick off this month.

"There's much more project work going on now than ever before, and it's up to the individual client to analyze their respective policies," said Bill Duggan, a group evp at the ANA who manages its agency relations committee. "But clients that don't have flexibility are limiting their options. That's the big negative that a client needs to consider."

It's a simple question of fairness, said John Butler, executive creative director of Butler, Shine, Stern & Partners, who's watched potential work slip from his grasp. When his shop was in the midst of creating a single campaign for Roku in 2013, it had to turn down an invitation to pitch Netflix.

Why? Because Roku said so, Butler said.

If agencies accept shorter engagements for smaller fees, why lock them up from plying their trade with others? "It's like if we're going to date, then we're dating, you know what I mean?" he explained. "We [should be able] to see other people."

Project work at independent shops, in particular, has ramped up significantly. (While not immune to the shift toward projects, bigger shops are less vulnerable because the bulk of their revenue still flows from retainer relationships.) At least a fifth of Butler, Shine's revenue now stems from projects, up from about 10 percent three years ago. Goodby Silverstein & Partners co-chairman Jeff Goodby says he's seen his agency's share of project revenue jump to roughly 40 percent from 10 percent five years ago. Over at Venables Bell & Partners, project work grew to 15 percent from 10 percent of the agency's revenue in the past three years, said chairman Paul Venables.

While Venables said he is fine about not working concurrently on conflicting brands, he is wary of what he described as open-source relationships where marketers hire several shops and split assignments among them, particularly in major categories. A month ago, Venables turned down such an opportunity from a financial services company (which he declined to disclose) simply because it would block him from creating ads in banking, insurance, investments and credit cards for the random project that comes down the pike.

Despite calls for reform and a committee formed to address project work, Goodby is not optimistic that conflict policies will change anytime soon. Trust, he noted, is the root of the problem.

"I don't think it will loosen up as long as agencies are willing to sign things that enjoin them from doing this," said Goodby. "And I don't think it's going to loosen up as long as the marketing people are insecure about relationships and what's going to happen next. You know, it takes a confident person to not worry about these things.

"In the new world where experiences can be very short," he added, "this can become a big deal."

Ray Parker Jr. Wants to Sing Your Mom a Song About Milk for Mother's Day

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Goodby, Silverstein & Partners—which created the original "Got Milk?" campaign in 1993—are taking the California Milk Processor Board brand digital, launching a new Mother's Day campaign today on Facebook and Twitter.

Through Sunday, they are creating custom short songs for people who post about why they love their mom using the #SongsForMoms hashtag.

"One thing we've found with milk is that there definitely is an association there with moms, so we saw this as an opportunity to thank those moms," said Andrew Livingston, GS&P's senior art director.

GS&P is on the hunt for funny and emotional posts about moms to respond to with 45- to 90-second songs. The clips are first uploaded to SoundCloud and then pushed to social media.

While Mother's Day campaigns typically conjure up soft, pink images, GS&P's creative director Kate Catalinac said this campaign is intended to play up the humorous side of the brand. "Just because it's a Mother's Day idea doesn't mean that it has to be fluffy and pink—it has to really show the fun side of milk and that there is a personality there," she said.

The goal is to churn out a total of 200 songs through Mother's Day Sunday, and a few lucky snippets will be played live on California radio stations. Based on tests the agency has already run, some of the clips can be put together as quickly as 10 minutes.

GS&P has also enlisted Ray Parker Jr.—perhaps best-known for 1984's Ghostbusters theme song—to record songs. "Who else are you going to call, right?" Livingston said. "For a certain generation, he is one of those musicians that a lot of our moms listen to."

The campaign is part of a broader strategy to make milk a more digital brand, particularly on platforms like Facebook, where mothers spend time. "We want to especially be where moms are because they are the gatekeepers of the family dinner table, refrigerator, grocery visit, you name it—this is all part of that same effort to reach our consumer where she is," said California Milk Processor Board executive director Steve James.

Take a listen to some of the first songs below:

CREDITS
Ad Agency: Goodby Silverstein & Partners
Client:  Califonia Milk Processing Board
Brand: Milk
Title of Creative Work: #SongsForMom

California Milk Processing Board
CMPB Executive Director: Steve James

GS&P

Creative 
Executive Creative Director/Partner: Jeff Goodby
Creative Director: Kate Catalinac
Art Director: Andrew Livingston
Copywriter: Simon Bruyn

Production
Director of Broadcast Production: Tod Puckett
Music Producer- Todd Porter
Executive Interactive Producer: Mark Longust
Associate User Experience Manager: Patrick Wong

Account Services
Account Director: Meredith Williams
Assistant Account Manager: Michelle Farhang
 
Brand and Communication Strategy
Group Brand Strategy Director: Kelly Evans-Pfeiffer
Brand Strategist: Gabriella Svensk
Group Communication Strategy Director: Christine Chen
Senior Communication Strategist: Nicole Richards
Communication Strategist: Ursula Meeks-Wagner
 
Business Affairs
Director of Business Affairs: Bess Cocke
Business Affairs Manager: Heidi Killeen
Senior Broadcast Traffic Manager: Edgar Ornelas
 
Outside Vendors
Original Music by- Score -A-Score, Ray Parker Jr.

How Winning a Cannes Lion Changes Your Life (and How It Doesn't)

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Whether it stokes your ego into a raging inferno or just gathers dust on a shelf, a Cannes Lion will set your life on a new path. But which path? Well, that's up to you.

With the Cannes Lions International Festival of Creativity opening this weekend, we reached out to past winners to ask how earning the ad industry's most coveted award has altered their careers and their approach to work.

For some, it ushered in a new era of accomplishment practically festooned with international accolades. For others, it was an unexpected moment in the limelight, one they'll always treasure and aspire to repeat.

Wherever these celebrated ad pros ended up after their first wins, a few recurring themes emerge when they talk about the impact of taking home a Lion:

1. You'll experience an intense (albeit brief) euphoria.

Many of the world's best creatives enter their work in Cannes for years before even being shortlisted, only to watch with a sigh as it falls short of even a bronze Lion. So, when the moment arrives and you hear you've actually won (even if it's not your first), your brain might not be fully prepared to process it.

Tim Cawley, founder and chief creative officer of Boston-based agency Sleek Machine, first won a bronze Cyber Lion in 2012 for his work on MLB's Fan Cave with Hill Holliday. He was at home on his couch when he got the stunning news.

"I never think something's going to win," he says. "That just seems like an insane dollop of gravy to me. You always think you're not at the cool kids' table at the cafeteria. There's Nike and Budweiser and BBDO ... you just feel like the big haul is for somebody else."

That shock may lessen over time, but it doesn't go away. Mullen Lowe creative director Jon Ruby won three bronze Cyber Lions in 2011 and then was doubly shocked to learn he'd won six silver Lions in 2014 for his work on National Geographic's "Killing Kennedy" campaign.  

"Last year, I should say that I was in a seminar learning more about my craft, but in all honesty, I was on a boat on the Mediterranean," Ruby says. "When I found out, I think I jumped in the water."

2. You'll become an instant star, even if no one knows who you are or what you did.

With thousands of creative professionals gathered from all over the world, there aren't all that many people at Cannes who recognize one another. But if you find yourself holding a Lion, be prepared to become an instant magnet for all sorts of new friends. 

"One time, I had to accept an award for BBDO's HBO Voyeur campaign because the team hadn't arrived yet," recalls Susan Credle, who's been honored many times at Cannes for work at Leo Burnett and her 25-year tenure at BBDO. (She'll soon transition from Burnett to being FCB's global CCO.)

"It was early in the week, and I was in judging the Film category. I put on a red dress and went on stage," she said. "The rest of the night, I had the world grabbing me and congratulating me and thanking me for being inspirational. And it felt very strange. I realized that just holding a Cannes Lion gave one creative respect."

3. You'll overthink where to keep your trophy (or not think about it at all).

Once you have a Lion, should you give it a prominent spot in your workspace for all to see? Should you downplay it by shoving it aside to keep it from going to your head?

What we do with our trophies says a lot about us, which is not to say there's a right or wrong answer. It largely depends on your own needs and priorities.

For Cawley, who left Hill Holliday with an admirable collection of trophies and went to Mullen as group creative director before launching his own shop, displaying your awards can help subtly instill confidence in your creative teams. 

"One of the first things I did was unpack the [One Show] Pencils and Lions so that when the teams come into my office, the track record is there," Cawley said. "There's enough hardware sitting on the shelf to convince them maybe this guy can lead us in the right direction."

Eric Kallman

Then there's Eric Kallman.

With a mind-boggling 28 Lions in the last seven years, Kallman is one of the industry's most decorated talents. His work ranges from Skittles' morbidly wonderful "Touch" in 2008 (Kallman's first Lion) to Old Spice's "The Man Your Man Could Smell Like."

Having moved in recent years from Wieden + Kennedy to Barton F. Graf 9000 and now to Goodby, Silverstein & Partners, Kallman says he has no clue where he might have left his Lions, and he doesn't sound too concerned. 

"I really don't know where they are," he says. "They're not in my office. I don't think they're in my house."

4. You'll feel like you worked forever to get one Lion, and then more will come.

For Kallman, winning his first Lion was an empowering moment, one that helped raise the bar for the kind of work he was capable of producing and, more importantly, wanted to produce.

"My partner and I just kept going and wanted to do that every time, and stars aligned. We were a good team, and we were fortunate it just kept happening," Kallman says. "Even if it was totally irrational to think, it really became the standard: Let's do an award-winning campaign; let's do an award-winning spot. That became the standard every time."

For Cawley, his first Lion gave him the confidence that he could compete on even ground with larger agencies working on famous consumer brands. 

"It seems like these things like Cannes are built for them, but you can win there," Cawley says. "Once you get there, it seems possible. It's not just some distant land in a postcard."

After winning three Lions in 2011, Mullen Lowe's Ruby still wasn't prepared to double that number in 2014. "I think the sheer number of Lions that we won last year really shocked people," he says. "In a good year, you pray that you'll win one. Six was kind of crazy."

5. But part of you will fear living in the Lion's shadow.

No matter how many times you've won, creatives say, it's easy to fall into the funk of feeling like you're on a dry streak. Winning at Cannes can be the greatest moment of your professional life, but each win can also feel like starting a stopwatch, counting the time until your next winning campaign.

"You don't want that trophy looking tarnished in the corner of your office in 10 years with no friends," says Cawley.

Unlike peers at the largest agencies who often expect to take home top awards at Cannes and elsewhere, Cawley faces the reality of working at a smaller shop with clients who might not align with the kind of work that wins major awards.

"I won my first Pencil in 1995," he says. "What you don't want happening is you're in 2015, 20 years later, you've got that one Pencil from 20 years ago, and you're looking your people in the eye and saying, 'I know what I'm doing.' "

Staring at your trophies can also distract you from the work you're doing now, he adds. "You have to say: 'Take off your varsity jacket. You're living on your past glories,' " Cawley says.

6. You won't be any different to your friends and family.

No matter how much you're honored at Cannes, the Clios or The One Show, there's always one group you can count on to keep you humble: your loved ones, who don't care one whit about advertising awards.

Though he has dozens of Lions, Kallman says it's far more rewarding to have non-advertising friends comment on work you've done, as was the case with the hugely successful "Man Your Man Could Smell Like" spot.

"To me, the biggest compliment you can get for something is recognition for the work in general, which means it's really doing its job," he said.

Jon Ruby

Ruby said he's long since resigned himself to the fact that friends and family aren't going to be impressed, no matter how high you climb in your professional life.

"No one outside of this business has any clue what I do or why these little trophies matter so much to us," he says. "That's fine. I'm sure someday people will come to appreciate our genius."

7. You'll get asked for tips on winning, and you won't have good answers.

Oh, you won at Cannes? What's your secret? 

The vast majority of Cannes Lion entrants never take home a trophy (despite spending thousands of dollars to enter their work), so they're understandably curious to learn from those who have. But with so many factors going into a win, from the nature of the client to the budget to the current mood of the global creative community, it's nearly impossible to give a worthwhile answer, winners say. 

"Some people have asked me if there's a trick to it. 'What are we not doing in the case study video?' " Kallman says. "But when we start trying to chase awards like that, I think no good comes of it."

8. You'll become far more attractive to (certain kinds of) potential employers.

It probably goes without saying, but winning a Lion certainly improves your odds of landing a new or bigger job. However, not every agency puts the same priority on recruiting those with global awards.

Lions can often be seen as a dividing line between agencies focused on effective, enduring client relationships and those that put a priority on attention-grabbing creative. While most agencies fall into the gray zone between the two extremes, there's no doubt some shops will want to see proof you can bring home the hardware.

Susan Credle

"The best networks, agencies and individuals have to win at Cannes," says Credle, "because you have to get your name on lists. Lists are one of the ways people become aware of you, aware of your brand. Lists are a shortcut to finding talent. And it is human nature to rely on shortcuts.

"The downside of only respecting Cannes Lion winners is that there are a lot of talented people out there who are not Lion winners," she adds. "Perhaps it's because they work on tough clients or just haven't quite gotten the right brief, or maybe their work was never entered. How many creative people are overlooked because their timing was off? And how many people are awarded because everything aligned one year?"

9. You'll find some clients resent you for it.

There's no shortage of brand marketers in Cannes, but there are many more who don't make the journey. Whether because of cost or just a general lack of interest, some clients roll their eyes at the ad industry's obsession with Lions and think it clouds creative judgment.

"Some clients might question your motivations," Cawley admits. "As a smaller agency, I'm not walking the halls of Procter & Gamble and Old Spice and Nike and others who understand what it means to compete on a global level, creatively.

"If I'm a guy who works in an office in Michigan as a brand manager," he says, "I don't want to hear my creatives are in France drunk off their ass because of some social media post they did for me while I'm waiting on a deadline for the next campaign."

10. You'll start to appreciate Cannes for more than just trophies.

Once you've won a Lion or two or three, it can take the edge off going to Cannes. You're less distracted by the anxiety of whether you'll win, and you begin to take better advantage of the festival's networking and sessions, winners say.

"Cannes is a brilliant way for us to come together to celebrate, learn and set new ambitions," says Credle, who has judged for the festival several times and this year is a juror for the new Glass Lion. "The Lions are a means to a much greater end—making our business a place where some of the most talented people in the world want to come and create."

11. You'll try to put it behind you.

The Cannes festival is only one week a year, and winners say you obviously can't spend the other 51 weeks obsessing over it. Instead, you try to remember that the win was something owed to your work and your clients, not just to the Lions jury.

"You can't change anything [after you win] because you go, 'Be humble,' " says Cawley. "Doing the work, getting along with your coworkers to sell it—that's how you made it. So you can't big-time anybody. You can't act different. If anything, you just hope it buys you some credibility with the client."

Credle agrees that taking your focus off the work can be the worst mistake a winner can make.

"I remember working hard not to care too much about winning at Cannes," she says, "because working to win at Cannes is dangerous business. Instead, you must work for the work and trust that it will be recognized at Cannes."

Doritos Has Launched Limited-Time Rainbow Chips in Support of the LGBT Community

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Now it's not just Skittles that wants you to taste the rainbow.  

Today, Doritos launched its product celebrating LGBT pride: Doritos Rainbows, created in partnership with the It Gets Better Project. The multi-colored chips, inspired by the Pride flag, were designed to raise awareness and funds for It Gets Better, which supports young people struggling with their sexual identity or bullying. 

The new chips' branding, packing, website and all other branding materials associated with the launch were created by Goodby Silverstein & Partners, which also has worked on the brand's Crash the Super Bowl contest. While there won't be a national campaign for Doritos Rainbows, GS&P did create a small set of advertisements, specific to the Dallas Pride Festival, which ran in the Dallas Pride Guide. 

"In creating the product we did a lot of work internally, in working on the bag and working with the designer to come up with a design that was equally bold and beautiful," said Margaret Johnson, ecd and partner at GS&P. "It's a clear design and it speaks in a real graphic, bold way." 

Doritos Rainbows are only available to consumers through a $10 (or more) donation to the non-profit. All proceeds from the chips go to the nonprofit. They are available through National Coming Out Day on Oct. 11, and Doritos' social media accounts will host the Doritos Rainbow logo until then. 

"By creating a limited-edition product available only through donations, we are hopeful that we will make a strong collective impact and raise funds for the important programmatic work that the It Gets Better Project is doing every day," said Ram Krishnan, chief marketing officer of Frito-Lay, in an email. 

The It Gets Better Project was created in 2010 by activist Dan Savage and his partner, Terry Miller, in an effort to inspire young people facing harassment in the LGBT community. The nonprofit has partnered with brands like Wells Fargo, West Elm, Gap, Uber and now Pepsi Co.

"The international reach of Doritos gives us the ability to connect with more LGBT youth than ever before," said Brett Peters, spokesman for the It Gets Better Project, in an email. "For an LGBT young person to see that their favorite chip is on their side will show them that they have friends in more places than they know." 

As for Doritos, "this move is simply a demonstration of Doritos' expression of inclusion and support of individuality," said Krishnan. "We're always looking for unique ways to give back to communities, and this is just one of those ways." 

'Got Milk?' Broadens Its Palate, Pairing With Sweet and Spicy Foods in Beautiful New Ads

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Remember when you took the first bite of that rich, face-melting curry, and boy was it delicious—but pretty please, would somebody hurry up and get you a glass of milk, stat?

It's a familiar moment for anyone who likes spicy food, and it's perfectly captured in Goodby Silverstein & Partners' new "Got Milk?" advertising for the California Milk Processor Board. It's part of a campaign, "Food Loves Milk," that looks beyond what you'd stereotypically eat with milk—no offense, cookies—to sell consumers on the merits of other pairings.

One TV commercial focuses on sweets—cupcakes, peanut-butter-and-jelly sandwiches, s'mores—and features a special soundtrack (more on that below). A second spot features spicy foods—hot sausages, enchiladas, chili. Both are amusingly hypnotic, serving up a kaleidoscopic take on food porn that rivals that of genre leaders Lurpak and Carte Noir. And both end at exactly the right time—focusing for just a beat on actors whose faces say it all.



There are accompanying print and out-of-home ads that emphasize sweet and spicy themes, as well online banners that feature less common foods—like peanut-butter-and-bacon sandwiches (aimed at the "late night experiment" set, also known as people who have the munchies, or have been out drinking too long and are eating whatever's left in the fridge). For brunch-goers, the Internet ads recommend spicy avocado toast—though let's be honest, you're probably going to have a Bloody Mary with that.

(Story continues below.)

The marketer is also partnering with California Sunday Magazine to feature the likes of Elizabeth Binder, of Top Chef fame, and the chefs behind Señor Sisig, a popular Filipino food truck in San Francisco, weighing in on new milk pairings. A deal with Bon Apetit will also see three chefs known for sweet, spicy and savory foods producing social media content on the topic, including input from a range of food personalities and laypeople.

Agency Grupo Gallego will also launch materials under the campaign, targeting Hispanic consumers. And GS&P is launching a new version of gotmilk.com in line with the strategy. (And for those who mistakenly thought "Got Milk?" was deep-sixed last year, let's clarify: It's no longer being used nationally by the Milk Processor Education Program—aka, MilkPEP—it is still very much alive in California, where it originated with the California Milk Processor Board.)

AdFreak caught up with the GS&P's Kate Catalinac, creative director on the campaign, to get more of the backstory.

AdFreak: Why focus on which food pairings go best with milk?
Kate Catalinac: It's a challenging time for dairy milk. It's hard for good old-fashioned milk to compete with crazy fizzy sodas and neon-colored sports drinks. That is, until you get out a plate of cookies. You simply can't find a better beverage to pair with your favorite sweet foods than a tall, frosty glass of milk. Nor can you find a better BFF for spicy curry or a lineup of enchiladas, especially if you're under 21.

Together with Grupo Gallegos, we decided to focus on food pairings because of the undeniable fact that milk makes food taste better. It's a pure, simple, wonderful companion to your favorite foods. Hair, nails, teeth, bones and science agree.

Our "Food Loves Milk" campaign is designed to make mouths water and inspire instant milk cravings. One TV spot celebrates sweet foods and the other features spicy and savory foods. The TV campaign that will follow from Grupo Gallegos, as well as our print and out-of-home work, will all be extremely difficult to watch without getting very hungry and thirsty.

Is partnering with chefs intended to bring third-party authority to the message you're trying to send? What else are you hoping it accomplishes?
Yes, indeed, we intend to bring some authority to the pairings we're suggesting. It's one thing to remind people that cookies and milk are fabulous together, but when we're convincing people to push their palates and try peanut butter, chili, lime and honey toast with milk, we needed some backup.

How did the two magazine partnerships come about, and how will they help in spreading a believable message?
Grupo Gallegos and GS&P wanted to make sure we were covering classic, favorite pairings as well as foods on the cutting edge of haute cuisine. Otherwise, how could we truly convince people that milk teams up well with whatever is happening in the ever-changing California food scene?

The magazine partnerships give us the chance to hear about new milk pairings from influential chefs who represent different food movements. This will help us prove that there will always be a place for milk no matter what's on the table.

We'll also have the chance to nod to the scientific reasons why sweet, spicy and savory foods pair so well with milk. These flavor profiles will feature in our stunning print and out-of-home work that is launching soon.

Tell us more about the new gotmilk.com.
Since our new campaign is all about making mouths water, we decided that our site needed to be a lot more dynamic and a lot more delicious. We switched to more appetizing colors, a lot more movement, and a modular approach to content that allows us to update the site easily as we unearth more and more recipes for dishes that pair perfectly with milk.

How did you produce the ads?
All of the food elements in our television, print and out of home executions were shot for real, to make them look as tempting as possible.

What's notable about the soundtrack for the commercial on sweet foods?
We made the TV campaign in New Zealand with Kiwi director Joel Kefali. [Editor's note: Catalinac is also a New Zealander.] For the "Sweet" commercial, we needed a special and charming musical track. And who better to turn to than everyone's favorite Fourth Most Popular Non-Australian Guitar-Based Digi-Bongo A-Capella-Rap-Funk-Comedy Folk Duo From New Zealand, Flight of the Conchords?

Our line producer, Amber Easby, knew a guy who knew a guy who knew a guy, because there aren't actually that many guys in New Zealand, and before we knew it, we got word that the Grammy-winning guys from Flight of the Conchords loved the creative and gave us their blessing to use their track "Foux Du Fafa" as our soundtrack. It was the first time they have ever allowed one of their songs to be used in a commercial, which made the deal that much more delicious.

iOS 9's Puzzling Eye Emoji Is Explained: It's the First Ever Made for a Social Cause

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A number of anti-bullying campaigns have rolled out in recent years, with most of the messaging aimed either at the victims or the bullies themselves. But now, Adobe is teaming with the Ad Council, agency Goodby Silverstein & Partners and a host of media companies to launch an anti-bullying effort that speaks to a new target—and gives them a clever new language to help make a difference.

The target is people who witness bullying. The new language is the first Unicode Standard approved emoji ever created for a social cause—an eye inside a speech bubble that's meant to be used when people see bullying, and want to speak out against it in some way.

The emoji, which was a mystery when it appeared in the developer preview of iOS 9.1 last month, has now launched on Apple's keyboard. (Those who have the current iOS 9.1 will see it appear automatically.) It's not available natively on Android yet, though Android users will be able to download a special keyboard, developed pro bono by Snaps, that has similar imagery.

The larger campaign, called "I Am A Witness," was developed pro bono by GS&P, Adobe and the Ad Council—with support from powerful media partners Apple, Facebook, Google, YouTube, Johnson & Johnson and Twitter, all of whom will provide exposure and customized content on their own platforms.

Several videos, meanwhile, will generate awareness for the campaign and the emoji.

One is an animated, interactive spot about a kid named Jack who is being bullied. It was created by Moonbot Studios (which also did Chipotle's famous "Scarecrow" spot) with music from Devo's Mark Mothersbaugh. When the user interacts with the video using the onscreen emoji, the boy's bleak world is suddenly filled with more color.

The other spot is a long-form video showing popular YouTube stars reading mean comments about themselves, and then speaking out against bullying. See both spots here:



The whole project started at Adobe, whose CMO, Ann Lewnes, is highly committed to the anti-bullying cause. Last year, she and Adobe launched a project inspired by Lee Hirsch's documentary Bully. This year, Adobe approached its agency, GS&P, looking for a way to extend the message. And the new work also ended up being inspired by Bully.

"We saw this scene in the movie where this kid was getting bullied on a bus," Cassi Norman, the Adobe account director at GS&P, told Adweek. "We stopped ourselves and said, 'Yeah, there's a kid being bullied. And there's a bully. But what about all these kids that are witnessing it and not doing anything?' "

Norman added: "A lot of these campaigns speak to victims and bullies. But we know there's witnesses out there. If we could activate them in some way, they could be a much more powerful tool in stopping bullying happening. That was the driving insight."

GS&P copywriter Kate Baynham said the agency leaned toward the idea of an eye for the emoji from the very beginning, even though the image does carry some baggage. (Apple designed the actual emoji itself, based on GSP's other campaign materials.)

"Obviously the eye is a very strong symbol," Baynham said. "We've had questions like, 'Are you worried about drawing connotations to Big Brother or anything like that?' But so often, victims of bullying feel completely isolated and unseen. And bullies feel empowered to bully because they feel like they might be a little anonymous. By making the symbol an eye, it's like, 'No, I see what you're doing.' It's about accountability."

The eye is also a useful mark as it can adapt to many contexts in which it could be used.

"We wanted to give these a teenagers a tool that's pretty flexible in however they want to use it," Norman said. "Whether it's bringing kindness or support to the person who's experiencing the bullying, or calling it out, or just saying 'I don't stand for it,' it's a flexible symbol that can adapt to those different needs."

Creating and encouraging use of an emoji was attractive in another way, too: It fits the target's existing habits. The campaign already asks them to do something unfamiliar—to take a visible stance against bullying. It shouldn't make the means of doing so unfamiliar as well.

"It's so natural for them to use," Norman said. "We're already trying to change a pattern and change a behavior, so giving them something that's easy and natural to use eliminates an extra barrier to that."

Could use of a simple emoji actually help prevent bullying?

"It seems like it really could. We have a lot of faith in it," Baynham said. "The majority of anti-bullying campaigns are either talking to victims or talking to bullies. They're saying 'Wait until you get to college, and then everything will be fine' or 'Hey, stop doing that. We're all the same person.' Those messages are very important. But for this one, rather than building awareness, it's building activation. We're not asking a lot. We're asking people to consider using this emoji when they see bullying. It seems like something that could really scale up in terms of use."

The campaign will also include activations on platforms including BuzzFeed, Instagram, Kik, Shots, Snapchat, Tumblr, Vevo, We Heart It and Whisper. Nonprofit partners including The Bully Project, GLSEN, PACER and The Trevor Project have also provided expertise and resources.

See more imagery from the campaign below.

How This Creative Agency Plans to Take Digital to the Next Level

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Specs
Current gig Managing partner, chief digital officer at David&Goliath
Previous gig President and chief integration officer at JWT North America
Twitter @tastytruth
Age 48

Adweek: You're responsible for building the agency's digital practice. How are you doing that?
Mike Geiger: David&Goliath already has an amount of digital work coming in from most clients—I want to raise it to the next level. I've only been here six months, but I've already hired six or seven digital creatives. We started an analytics department. We hired a digital strategist [and] production people. We're starting a content studio because everyone talks about content. I'm also overseeing all of broadcast, print and studio production, so it's not just digital.

You've spent years working in digital at JWT and Goodby, Silverstein & Partners. What's changed in the way that you get briefs?
Clients are definitely getting way more knowledgeable about digital. At the same time, it's tough to keep track of all the stuff coming out. A lot of times even the agencies don't know what to do. For example, Periscope. I know you can do something useful with it, but someone has to come up with it. I haven't seen it out there yet. When you see Snapchat, Periscope and all these things coming out, you really have to ask yourself, "What's good for my brand?"

David&Goliath was behind Kia's Super Bowl commercial this year with Pierce Brosnan. Are you planning any digital activations for next year?
We're already working on the Super Bowl spot for Kia. Digital has a heavy involvement, but we're trying to figure out the direction that we want to go. When you start planning in May and June, everyone is sticking their heads together to come up with a cool thing for the Super Bowl. It's not just a TV spot—that's the big challenge.

Why did you leave a high-level gig at JWT for David&Goliath?
I realized after a while that I was pretty distant from the work. It was more like running an office with a couple partners. One day I got a call from David&Goliath, and the founder David [Angelo] made a big impression on me. They're independent, somewhat of a boutique shop. To be honest, I hadn't heard much about them because they're fairly low profile, but then when I looked at all the work, I said, "That's interesting." I knew L.A. was booming. When you look at Deutsch and 72andSunny over the past three or four years, they've been doing really well and expanding rapidly. A lot of smaller shops and startups are around here, and some parts of Silicon Valley are moving [to L.A.].

Biggest buzzword that you're tired of?
Content. Agencies have been doing content for 40, 50, 60 years—a TV spot is content. And if you put a TV spot on YouTube, you have content. When I left JWT, there were a couple of people who said to me, "You should start a content company." That's when I realized clients want stuff cheaper and faster. It's great, but at the same time, it's a big buzzword. Even when agencies now say they're building a content division, it's not easy. Agencies are used to doing a certain type of work. It's hard to change a habit, but it can be done.

This story first appeared in the Nov. 2 issue of Adweek magazine. Click here to subscribe.


Outdoor Apparel Brand Marmot Will Introduce Its Furry New Mascot at Super Bowl 50

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Marmot wants to bring things back to nature in its first-ever Super Bowl ad.

The outdoor apparel and gear retailer's campaign comes from Goodby, Silverstein & Partners, which won the business after a late-2014 review.

Instead of featuring celebrity cameos, movie tie-ins or sweat-drenched athletes, the ad will star a "marshmallow-eating, fetchingly clad" marmot eager to spread the word about the great outdoors (and the sturdy clothing required to enjoy its many pleasures).

The first of three teasers sets the tone as the aforementioned mammal shows his slow-witted human friend how to make snow angels ... in the dirt.

Next, the marmot has learned to enjoy fine human cuisine, but he's yet to master the art of fireside dining etiquitte.

The message is clear: he's just like us ... in every possibly embarrassing way.

Two eco-minded University of California Santa Cruz students founded Marmot in 1971, but the challenger brand got a good bit bigger last year when the consumer goods unit of its parent company, Jarden, merged with that of Newell Rubbermaid.

With this campaign, Marmot looks to elevate its profile alongside those of crunchy competitors like The North Face, Patagonia and REI. Those brands have the granola ethos down—but can their mascots pee off the side of a mountain?

CREDITS

Client: Marmot
President: Mark Martin
Vp of marketing: Tom Fritz

Campaign: "Love the Outside"
Titles: "Snow Angel," "Campfire," "Peeing"
Launch Date: 2/7

Agency: Goodby Silverstein & Partners
Co-Chairman: Rich Silverstein
Creative Director, Associate Partner: Justin Moore
Copywriter: Kurt Mills
Art Director: Kyle Lamb
Executive Broadcast Producer: Hilary Coate
Managing Partner: Robert Riccardi
Account Director: Melissa Buck
Account Manager: Rosie Breen
Group Brand Strategy Director: James Thorpe
Brand Strategist: Kirstie Maryott
Brand Strategist: Marisa Perazelli
Director of Communication Strategy: Christine Chen
Communication Strategist: Maren Severtson
Business Affairs Associate Director: Judy Ybarra
Business Affairs Manager: Chrissy Shearer
Production Company: Reset Content
Director: Si & Ad
Managing Director: Dave Morrison
Executive Producer: Jeff McDougall
Head of Production: Jen Beitler
Producer: Ahnee Boyce
Editorial: Final-Cut
Editor: Joe Guest
Assistant Editor: Micah Chase
EP: Eric McCasline
HOP: Suzy Ramirez
Producer: Michael Miller
Online/Visual Effects: Electric Theater Collective
Executive Producer: Kate Hitchings
CG Leads: Remi Dessignes, Corrine D'Orsay, Steve Beck
Lead Flame Artist: Andrew Watson
Colorist Aubrey Woodiwiss
Audio Mix: Eleven Sound
Mixer: Jeff Payne
Assistant Mixer: AJ Murillo
Sound Design: Barking Owl
Sound Designer: Michael
Producer: Ashley Benton
Executive Producer/Creative Director: Kelly Bayett

What a CMO Looks Like When He Knows His Super Bowl Ad Was a Total Waste

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Are you going all in with a TV buy on the Super Bowl without a proper accompanying data-driven digital strategy to really take advantage of that flood of viewer interest? If so, you're not going to have a very happy Sunday, says Adobe.

The company on Monday released the latest amusing spot in its ongoing "Do you know what your marketing is doing?" campaign from Goodby Silverstein & Partners. This one centers on a sad-sack CMO on Super Bowl Sunday, who has bought time on the big game, and is watching it all unfold—along with the beginning of the end of his marketing career—in a bar. (Either this guy doesn't have a family, or any friends, or he's been such a cranky-ass stress case these past few weeks that no one wants anything to do with him tonight.)

It should go without saying that it doesn't go well. The spot, after all, pushes Adobe Marketing Cloud solutions, which give marketers the tools for online measurement and activation to go along with a TV buy. 


Adobe has punked the Super Bowl for a number of years now, going back to 2013, when it unveiled a GS&P spot the day after the game, showing a chimpanzee and a horse humorously questioning the value of a Big Game buy. But in fact, Alex Amado, Adobe's vp of experience marketing, tells Adweek that the company isn't anti-TV advertising at all.

"This spot isn't 'anti-TV advertising,' it's 'pro-data,' " he says. "We're big fans of TV advertising, especially around key events like the Super Bowl, as it remains one of the few ways to get truly massive reach at a very focused moment in time. But those moments have become so expensive that marketers need to make their TV ads part of a broader marketing strategy that is heavy on digital, appropriately targeted, and ultimately driven by data."

Amado adds: "Our message this time was really, 'If you aren't using data and insights to drive your marketing, it's just a gamble.' "

This is evident from the very first frame of the spot, when our doomed CMO is holding what looks like a poker chip and he fidgets restlessly at the bar. The dismayed reaction of his fellow bar patrons, at the end of the spot, to what sounds like a Caribbean-themed cream cheese commercial is pretty perfect.

"This ad is saying that any marketing investment that isn't informed by data could be an unnecessary gamble with your company's money," says Amado. "Marketers today have access to more data and insights than ever before, but they need to be disciplined about harnessing it and understanding what it's telling them. With this ad, we're reminding marketers to 'look at the data' to gain meaningful insights before they run any big marketing plays—and that they're ready to take advantage of the brief attention and focus a big ad placement will give them, or else they just might risk losing in the Big Game."

Simon Bruyn, copywriter at GS&P, says the spot serves as a warning.

"We all know how expensive the Super Bowl has become for advertisers, yet so often brands buy up media without understanding if it actually makes sense for them," he says. "Given the high stakes, we wanted to remind marketers about the Adobe Marketing Cloud solutions available to help them with their big decision, and possibly save them a ton of money, and embarrassment."

The spot is running online, particularly on sites where content and commentary around the Super Bowl ad will be featured. It will get a heavy paid push across online channels including Twitter, LinkedIn, Facebook and Instagram. And it will also get a few national and local U.S. market TV placements, including Jimmy Kimmel Live!, Saturday Night Live and The Late Show With Stephen Colbert. 

• For more Super Bowl 50 news, check out Adweek's Super Bowl Ad Tracker, an up-to-date list of the brands running Super Bowl spots and the agencies involved in creating them.

CREDITS
Client: Adobe

Spot: "The Gambler"

Agency: Goodby Silverstein & Partners

Creative
Partner: Rich Silverstein
Creative Directors: Will Elliot, Patrick Knowlton
Art Director: Andrew Livingston
Copywriter: Simon Bruyn

Production
Director of Content Production: Tod Puckett
Senior Producer: Benton Roman

Account Services
Account Director: Theo Abel
Account Manager: Chelsea Bruzzone
Assistant Account Manager: Aliza Niewood

Brand Strategy
Group Brand Strategy Director: Bonnie Wan
Brand Strategist: Etienne Ma

Communication Strategy
Director of Communication Strategy: Christine Chen
Group Communication Strategy Director: Dong Kim
Senior Communication Strategists: Caitlin Neelon, Victoria Barbatelli
Communication Strategist: Tara Hughes
Junior Communication Strategists: Catherine Kim, Elyse McAvoy

Research, Analytics
Group Research, Analytics Director: Margaret Coles
Research, Analytics Director: Cassi Husain

Business Affairs
Business Affairs Manager: Heidi Killeen

Production
Company: Reset
Director: J.C. Chandor
Managing Director: Dave Morrison
Executive Producer: Jeff McDougall
Producer: Greg Schultz
Director of Photography: Masanobu Takayanagi
Production Designer: Noel McCarthy

Editorial
Company: Work Editorial
Editor: Rich Orrick
Assistant Editor: Arielle Zakowski
Executive Producer: Marlo Baird

Telecine
Company: Company 3
Colorist: Tom Poole

Visual Effects, Finishing
Company: Method Studios
Lead Flame: Aidan Thomas
Executive Producer: Robert Owens
Visual Effects Producer: Jennie Burnett Fischer

Music
Company: Butter
Composers: Max Schad, Andrew Sherman
Executive Producer: Annick Mayer
Creative Director: Andrew Sherman

Sound Design
Company: Stimmung
Sound Designer: Gus Koven
Producer: Kristina Iwankiw
Executive Producer: Ceinwyn Clark

Mix
Company: Lime
Mixer: Rohan Young

Rich Silverstein Discusses the Creative Pitch That Brought the Super Bowl to San Francisco

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San Francisco used legendary football coach Bill Walsh's famous West Coast offense to help win its bid to host this year's Super Bowl, according to a new video featuring ad giant Rich Silverstein.

The eight-minute interview, produced by Shocase, a social network for marketing professionals, takes a behind-the-scenes look at the contributions of Goodby Silverstein & Partners—Silverstein's namesake agency—in pitching the Bay Area for the big game.

Embedded in the clip is an older promo, which the San Francisco bid team played back in 2013 for the NFL owners who decide where the Super Bowl is held.

That video hinged on casting Silicon Valley as a hot spot for innovation, suggesting, tongue-in-cheek, that the area's history as a center of football innovation shaped its current status as a hotbed of modern industry. (In the early '80s, Walsh refined a strategy of stretching the opposing defense with short horizontal passes while coaching the 49ers, leading the previously struggling team to three Super Bowl wins. The strategy has since spread, through Walsh's protégés, across the country.)



Later in the interview, Silverstein also discusses a subsequent effort—in the form of a trick "star-studded Super Bowl commercial" that only ran on AM radio during the 2015 game—to rally support for this year's event, by promoting the host committee's philanthropic arm. So far, the group has pledged $12 million to 100 local nonprofits, after raising some $50 million from Bay Area corporations. 

That hasn't shielded funding around the event from controversy—a recent government report found that San Francisco taxpayers will be picking up some $4.8 million in costs related to festivities leading up to the game. The city is currently projecting a $100 million shortfall for the fiscal year starting July 1, and mayor Ed Lee is asking city departments to cut their budgets by 3 percent. Santa Clara, where the game will actually be played, negotiated a deal by which the host committee will pay the city back for expenses related to the game.

Nonetheless, Shocase's video is an entertaining little bit of inside football. The tech startup's founder and CEO, Ron Young, an alum of companies like Levi's, CVS and Electronic Arts, hosts. He and Silverstein—an early adopter of Shocase—have strong rapport. And overall, it's a clever way to display the spirit of the tech startup, which launched last year and focuses on helping various marketing professionals connect around their work portfolios.

Because it's still advertising, that might include glossing past some inconvenient details—the precise reality of how San Francisco won hosting honors is, perhaps obviously, more complicated than the video makes it seem. In the runup to the NFL's decision, Florida's legislature declined to pay for renovations to Sun Life Stadium, home to the Miami Dolphins, significantly undercutting the bid of that city—the only other finalist for Super Bowl 50. The Sunshine State's decision also hurt Miami's bid, as this year's runner-up, for next year's Super Bowl 51. Houston, not in the final competition for 2016's game, won the 2017 event.

San Francisco's jockeying for the golden anniversary game began at least as early as 2012, when it negotiated help with a bid as part of its deal to free the 49ers from their lease at Candlestick Park—so they could move to a new stadium at Santa Clara (later sponsored by Levi's, and now, plenty others). Bay Area philanthropist Daniel Lurie, whom Silverstein references, was a key player in shaping the joint effort to bring the game to the region. But arguably, the groundwork stretches even further back to 1999, after San Francisco won, then lost, a bid for the Super Bowl due to a failure to renovate Candlestick Park—and the NFL commissioner at the time promised the Bay Area a Super Bowl within 18 months of getting a new stadium.

Regardless of knotty mechanics, factual nitpicks and Silicon Valley rah-rah, it's fun to watch Silverstein and Young crack about "rich son of a bitches" NFL owners with "rings" and "money" whom you "can't tell anything." And it's hard to blame them for wanting to take a victory lap—the last time San Francisco hosted a Super Bowl was in 1985.

Comcast Lets You Relive Classic Movie Moments in New Oscars Campaign

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Everyone loves movies—and it's safe to say that Oscars viewers could use a quick refresher on the history of the Academy Awards, which have always been a magnet for both glamour and controversy.

This year, telecom giant Comcast wants to remind movie buffs that they can call up all 88 years of Oscars history via a simple voice request with the help of its Siri-like remote.

This isn't a new product—it's a feature of the XFINITY X1 platform, and the client is looking to reintroduce an audience of millions to its charms with the help of creative agency of record Goodby, Silverstein & Partners and a joint sponsorship with the Academy and ABC.

"It's all about unleashing ease and accessibility for consumers to get the movies they love," said Todd Arata, vp of brand marketing at Comcast. "The Oscars are the premiere event celebrating the movies, and it's the perfect opportunity for us to partner with the Academy and ABC to bring it all to life."

In the past, Comcast has teamed up with Taylor Swift and the Minions to promote the service, but this time, the company and GS&P drew from more than eight decades of classic movie moments. Arata said, "[GS&P] has been our lead agency for 10-plus years, and they're always looking for new ways to showcase the experience," as in last year's award-winning "Emily's Oz" campaign.

"We look to create a couch-to-carpet experience," Arata said of a campaign that stretches from an E! preshow red carpet partnership and full-page print ads in People and Entertainment Weekly to 500 sponsored "house parties" complete with "end-to-end party kits."

"We hear consumers say, 'I never knew I always wanted this,'" Arata told Adweek. Comcast and Goodby hope to hear more people say that in the year ahead.

Comcast's 2016 brand campaign launched during Super Bowl 50 with regional ads created by GS&P, and its TV spots will also run during the Grammys and March Madness.

        

        An image of the interface as provided by Comcast. 

        

 Goodby, Silverstein & Partners created print ads to run in Entertainment Weekly and People magazines. 

Foster Farms Names Deutsch L.A. Agency of Record, Ending Over 20 Years With GS&P

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Foster Farms has ended its 20-plus-year relationship with Goodby Silverstein & Partners, moving its business to Deutsch.

The Interpublic shop is now the poultry producer's agency of record, handling creative, digital, and media planning and buying for all of the company's products. Deutsch takes over creative from GS&P and the other account responsibilities from Organic, Direct Partners and OMD.

There was no review for the account. Deutsch was given the project of relaunching the company's website early this year, and the additional business followed.

Foster Farms, which gave its business to GS&P in 1993, was one of the agency's oldest clients. GS&P created "The Foster Imposters" scruffy chicken puppets that are most associated with the brand.

The Livingston, Calif.-based poultry company, which sells its chicken in the Western U.S., will work with Deutsch L.A. on the account.

 

        

Deutsch's website relaunch helped win the marketer's entire account.Courtesy, Foster Farms

The Oscars Is Still an All-Star Destination for Advertisers

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Actors, directors and costume designers aren't the only ones poised to score on Hollywood's biggest night. The Oscars remains one of the most important events of the year for advertisers.

The average cost of a 30-second spot in this year's three-hour-plus telecast Feb. 28 is expected to be $1.9 million to $2 million, a double-digit bump versus last year and an all-time record, per Kantar Media figures. (The Los Angeles Times reported that a spot could go for as high as $2.2 million.) Past sponsors expected to return this year include AT&T, General Motors, Samsung and Coca-Cola.

While not on the scale of the Super Bowl, brands still see ABC's Oscars telecast as a key venue due to its massive reach and prestige. Advertisers that broke campaigns in last year's show include American Express (which has participated in every Oscars since 1993), Dove and Cadillac.

The Oscars is also a platform for some of agencies' most memorable creative work and breakthrough brand integrations. In fact, one of Adweek's top 10 ads of 2015 debuted during the telecast—Comcast's "Emily's Oz" from Goodby Silverstein & Partners, New York, which imagined The Wizard of Oz through the eyes of a blind girl.

Another ad from Goodby that premiered in last year's show—for Adobe, celebrating the 25th anniversary of Photoshop and set to Aerosmith's "Dream On"—was also a critical favorite. And who could forget those Oscar statuettes made of Lego that were handed out to attendees? Or host Ellen DeGeneres' "epic selfie" using a Samsung Galaxy Note that broke a Twitter record two years ago?

The Oscars is also important for ABC, the Academy of Motion Picture Arts and Sciences' longtime partner. The Disney-owned network, which has telecast the Oscars since 1976 and is under contract to do so through 2020, reaps in the neighborhood of $100 million in ad revenue from the event, most of that going to Ampas in return for rights to air the ceremony. But it still supplies the network a healthy profit.

There are plenty of reasons for marketers to love Oscar. The Academy Awards is one of the few live, tent-pole events remaining, one that drew 37 million viewers last year. Even though ratings were down 16 percent year-over-year, the show still ranked among the top 10 television programs of 2015. It is generally accepted that live content means better retention of ads, and fewer instances of time-shifted viewing.

Insiders predict this year's audience could be way up from last year, with Chris Rock as host. The comedian—not known as one to shy away from controversial topics—is widely expected to address the #OscarsSoWhite protest that looms over this year's proceedings. Meanwhile, the protest has had no effect on ad commitments. ABC confirms that no advertisers have dropped out of the show.

This story first appeared in the Feb. 22 issue of Adweek magazine. Click here to subscribe.

In Clever Extension of 'Got Milk?' Boy Scouts Sell the Perfect Complement for Girl Scout Cookies

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Eating cookies without milk is like enjoying a spoonful of peanut butter without a heavy dose of chocolate. It doesn't make sense and leaves you feeling completely empty inside.

And yet the Girl Scouts of America have been selling their delectable cookies outside of grocery stores and shopping malls without milk for nearly 100 years. Is this tragic omission actually an opportunity for another group of entrepreneurial youngsters?

In a cute stunt from Goodby Silverstein & Partners, "The Scouts Milk Mission" tapped a group of Boy Scouts to track down Girl Scouts selling cookies and make sure plenty of milk was accessible for all those hungry cookie lovers. The young boys and girls that participated in the mission not only got to enjoy the milk-and-cookie combo, but also earned a badge for their hard work.  

"We were excited to make 'The Scouts Milk Mission' happen quickly because it's kind of ridiculous that we haven't been doing this for the last 100 years," said Kate Catalinac, the creative director on the project. "Who can have cookies without milk? Savages, that's who."

The campaign is an extension of the popular and longstanding "Got Milk?" campaign and rolls out just in time to celebrate National Girl Scouts Weekend. While "Got Milk?" is no longer the tagline used by the national milk industry (it adopted the tagline "Milk Life" in 2014), the California Milk Processor Board still uses the iconic line in its marketing.

CREDITS:

Agency: Goodby Silverstein & Partners
Client: California Milk Processor Board
Title: "The Scouts Milk Mission"

Creative:
Partner: Jeff Goodby
Creative Director: Kate Catalinac
Designer: Kelly Malka
Junior Designer: John Rodriguez
Design Director: Chris Peel
Art Director: Andrew Livingston
Copywriter: Simon Bruyn

Account Services:
Managing Partner: Robert Riccardi
Account Director: Melissa Buck
Account Manager: Michelle Farhang

Production:
Content Producer: Isaak Le
Creative Content: Quinn Gravier
Videographer: Colin James Russell
Senior Art and Print Producer: Alisa Latvala
Executive Interactive Producer: Margaret Brett-Kearns
Interactive Producer: Danielle Riccardi
Director of Photography: Jess Hall
Production Designer: Shepherd Frankel
Producer: Greg Schultz
Executive Producer: Kate Leahy

Business Affairs:
Business Affairs Manager: Heidi Killeen

Brand Strategy:
Group Brand Strategy Director: Kelly Evans-Pfeiffer
Brand Strategist: Gabriella Svensk

Communication Strategy:
Director of Communication Strategy: Christine Chen
Communication Strategy Director: Nicole Richards
Communication Strategist: Maren Severtson


StubHub Picks Goodby Silverstein & Partners as Lead Agency to Head Up Major Rebranding

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StubHub, the eBay-owned marketplace for online ticket sellers and buyers, has selected Goodby Silverstein & Partners as its global agency of record after a review.

The assignment for GS&P includes a redesign of the client's brand identity as StubHub aims to position itself as the top destination for music, sports and entertainment events around the world. The secondary-ticket site wants to provide consumers with information on parking, restaurants, the weather and more.

"GS&P presented to us a vision for the StubHub brand and innovative ways to bring it to life," said StubHub CMO Jennifer Betka. "This team is a true partner and will play a key role in propelling our brand forward."

San Francisco indie shop Duncan/Channon had been StubHub's creative agency of record for several years before the company launched its latest review. The former agency partner's best-known work for StubHub starred Ticket Oak, an animatronic, cross-eyed tree whose behavior has been accurately described as "kooky."

Recent campaigns moved away from StubHub's odd mascot. Last fall, the company ran a series of ads focusing on the obnoxious "Mini-Me" inside each ticket buyer.

This news also marks the second time in less than a year that StubHub has moved to rebrand itself; in July 2015, the company debuted a new logo designed by Duncan/Channon and told Adweek, "This is about us as a company taking a step toward things that are more than just a secondary-ticket site." As a client spokesperson said when discussing the Mini-Me ads that debuted two months later, the new StubHub looks to offer consumers an "experience" rather than just a ticket.

Derek Robson, partner and managing director at GS&P, said, "As experiences become increasingly valuable to consumers, StubHub is there to answer the call, allowing people access to tickets anytime, anywhere they may be. This offering presents exciting creative opportunities that we can't wait to unleash to the world."

The latest new business win for the Omnicom agency complements the work it has done for other forward-thinking tech brands such as Google, Nest, Twitter, Cisco, Adobe and StubHub's parent company eBay.

Sonic Is Making Awesome Square Shakes Designed for Instagram, Sold Through Instagram

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Sonic is preparing a delightful on-site campaign for Coachella later this month, where it will sell completely square shakes that were designed for Instagram and will be available for purchase (and instant delivery at the music festival) through Instagram.

The campaign promotes Sonic's Creamery shakes, introduced last month, which feature more premium flavors and ingredients (like bourbon, Madagascar vanilla bean, wildberry and lavender). To promote the premium products, Sonic agency Goodby Silverstein & Partners suggested creating a premium, highly designed Instagram campaign—and rolling out a new product made specifically for, and sold through, the photo platform.

Adweek responsive video player used on /video.



GS&P enlisted chef Christine Flynn—aka, @chefjacqueslamerde on Instagram—to take the Creamery shakes, deconstruct them and put them back together in adorable square shapes. The result—fun, poppy, foodie-style images and videos leading up to a one-day, geotargeted, personalized delivery of the shakes at Coachella on April 16.

Here's what the shakes look like: 



"We wanted to be the first brand, and especially the first food brand, to have a product that was designed for Instagram, offer it exclusively for sale on Instragram, and then deliver that product within minutes of your order on Instagram," Sonic's president and chief marketing officer, Todd Smith, tells AdFreak exclusively. "We're using the platform to really drive the quality story [of these shakes] in a different way." 

"I just thought it was a really neat idea to create a product for the platform," adds GS&P executive creative director Margaret Johnson. "Everything about this product is square—the cup, the straw, even the cherry on top. I thought that was visually super interesting, and it taps into something we all do anyway. We all take pictures of our food and post it. It seemed like a fun extension of pop culture that's already happening." 

Flynn was the perfect partner on the project, Smith says.

"She is just a hyper creative mind," he says. "She is someone who pokes fun at fine dining by styling and photographing more approachable foods in super sophisticated ways. When we approached her with this idea, she said, 'Oh that's so cool, that's exactly what I do.' "

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On April 16, attendees at Coachella will see Sonic ads on Instagram, featuring the shakes along with a "Shop Now" button. Using a geo-fence overlaid on the festival, the brand will be able to find the people who order and deliver the shakes directly to them. The purchase price? You just have to take a photo of the shake and post it to your own Instagram.

"Coachella's a cool place for it," says Johnson. "It's full of young people, for one thing. And it's in the middle of the desert, so what better place to order up an ice-cold, yummy shake?"

Smith said the campaign should help sales of the Creamery shakes, but that's not the primary purpose. As it did with its one-day limited-time offer on Snapchat previously, it's most trying to build its brand among young people by growing its social audience.

"We're looking at adding Instagram followers and building a community," Smith says. "We want to push our brand into spaces where it hasn't necessarily been before." 

More images below. 

Snakebites Are Dangerous, but Mobile Ads Are Lethal, in Adobe's Hilarious New Ad

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Adobe has long excelled at comically portraying the disastrous consequences of not managing one's marketing properly. But in its latest spot, it literally becomes a matter of life and death.

The commercial, by Goodby Silverstein & Partners, features a couple of buddies out hiking together, when one of them is suddenly bitten by a snake. Luckily, they have their mobile phones with them, and seem to be getting a good signal. But it all goes downhill from there.

Check out the spot here:



The brand's earlier comic spots for its Adobe Marketing Cloud services encouraged marketers to look at the data—to know their audiences and understand the performance of their marketing efforts. This spot goes further by encouraging marketing to look more broadly.

"This new spot reminds us that we can't just look at data in a silo," Alex Amado, vp of experience marketing at Adobe, tells AdFreak. "Everything we do as marketers culminates in an experience for our customers. Even if some of the numbers look good, the overall experience may still be poor. We want to help marketers think in terms of experience, not just performance."

The tone of many previous spots was dark—"Mean Streets" is a good example—but not quite this dark. "Marketing gone wrong can have disastrous consequences for a brand," Amado says. "We hear about it all too often. The campaign dramatizes worst-case scenarios, but hopefully it does it with enough good-natured humor to be cautionary yet still entertaining.

Ultimately, he adds, "your customer experience is your brand. More and more customers are connecting with you through digital channels, and they expect high-quality content and a seamless experience on mobile. They want what they want, when they want it, and the stakes are higher than ever for marketers—get the experience right or risk losing your customers."

The spot will be running on various business, media and marketing news sites, and in targeted placements on Hulu and addressable TV. 

CREDITS
Client: Adobe
Title of Creative Work: "Snake Bite"
Agency: Goodby Silverstein & Partners

Creative
Co-Chairmen: Jeff Goodby, Rich Silverstein
Executive Creative Director: Margaret Johnson
Creative Directors: Will Elliot, Patrick Knowlton
Art Director: Carlo Barreto
Copywriter: Jonathan Pelleg

Production
Director of Content Production: Tod Puckett
Senior Producer: Benton Roman

Account Services
Account Director: Theo Abel
Account Manager: Chelsea Bruzzone
Assistant Account Manager: Aliza Niewood

Brand Strategy
Group Brand Strategy Director: Bonnie Wan
Brand Strategists: Etienne Ma, Andrew Mak

Communication Strategy
Director of Communication Strategy: Christine Chen
Group Communication Strategy Director: Dong Kim
Senior Communication Strategist: Victoria Barbatelli
Communication Strategist: Tara Hughes
Junior Communication Strategists: Catherine Kim, Nicole Bruno

Research and Analytics
Group Research and Analytics Director: Margaret Coles
Research and Analytics Director: Cassi Husain

Business Affairs
Business Affairs Manager: Heidi Killeen

Production
Production Company: MJZ
Director: Matthijs van Heijningen
President: David Zander
Senior Executive Producer: Eriks Krumins
Producer: Betsy Oliver

Director of Photography: Linus Sandgren
Production Designer: Floyd Albee

Editing
Editing Company: Work Editorial
Editor: Jono Griffith
Assistant Editor: Jasmina Zaharieva
Executive Producer: Marlo Baird
Producer: Jamie Lynn Perritt

Telecine
Telecine Company: MPC
Colorist: Mark Gethin

Visual Effects, Finishing
Visual Effects Company: MPC
Senior Producer: Juliet Tierney
Shoot Supervisors: Michael Gregory, Jason Schugardt
2-D Lead: Michael Gregory
3-D Lead: Jason Schugardt

Sound Design and Music
Music, Sound Design: Stimmung
Sound Designer: Gus Koven

Mix
Mix Company: Eleven Sound
Mixer: Jeff Payne 

Tostitos Created a Ridiculously Amusing Telenovela to Promote Its New Spicy Chips

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The rollout of new chips and salsa products isn't inherently dramatic. Nobody waits in line for hours as they would for, say, a new iPhone. But that doesn't mean you can't create drama, which is exactly what Tostitos and Goodby, Silverstein & Partners are doing. 

Today, the brand released its own four-episode telenovela, Botanas del Cielo (Snacks from Heaven), to promote its new spicy chips and salsas: Tostitos Cantina Chipotle Thin chips, Tostitos Dip-etizers Spicy Queso and Tostitos Chunky Habanero Salsa. 

"Telenovelas have become a cultural phenomenon over the past couple years," said Jeff Klein, vp of marketing at Frito-Lay. "We wanted to create content our consumers would find spicy while enjoying Cinco de Mayo." 

The series, which is targeted at millennials, was directed by Pedro Pablo Ybarra and tackles common telenovela themes like wedding surprises and paternity-related drama with chips and salsa playing a central role in each episode.

"Creating a campaign like Botanas del Cielo that incorporates a comprehensive paid, owned and earned strategy allows us to engage the consumer through multiple touch points in their lives over a longer period of time leading up to a holiday relevant to Tostitos," Klein said. 

As part of the brand's effort to get consumers interested enough in the series to post about it on social media, Tostitos created a way for fans to personalize GIFs from the show. Starting April 22, those visiting Tostitos' website will be able to create GIFs of themselves as characters from the series. 

Check out the trailer for the series below: 

CREDITS:

Ad Agency: Goodby Silverstein & Partners
Client: Tostitos
Title of Creative Work: "Botanas del Cielo"
Live Date: 4/13/16

Creative
Partner / Executive Creative Director: Margaret Johnson
Creative Director: Jon Wolanske/Adam Reeves
Art Director: Sean Farrell
Copywriter: Colin Nissan
Junior Designer: John Rodriguez

Production
Director of Production: Tod Puckett
Executive Broadcast Producer: Hilary Coate
Executive Interactive Producer: Leslie Ernst
Broadcast Producer: Christina Wells
Content Producer: Isaak Le

Account Services
Director of Account Management: Brian McPherson
Account Director: Meredith Williams
Account Manager: Kateri McLucas
Account Manager: Lisa Kourakos
Assistant Account Manager: Levi Russell

Brand and Communication Strategy
Senior Brand Strategist: Ralph Paone

Business Affairs
Director of Business Affairs: Judy Ybarra
Business Affairs Manager:  Chrissy Shearer

Production Company
Company name: Tonic Films
Director: Pitipol Ybarra
Director of Photography: Alejandro Perez Gavilán
Producer: Aura Santamaria
Executive Producer: Susie Neill

Editorial Company
Company name: HutchCo Technologies
Editor: Jim Hutchins
Assistant Editor: Patrick O'Leary
Executive Producer: Jane Hutchins

Telecine
Company name: MFD
Colorist: Ayumi Ashley
Color Producer: Matt Notaro

VFX/Finishing
Company name: eLevel
Director of eLevel: PJ Koll
Executive Producer: John Dutton
Post Producer: Carley Ridgway
Editor: Graham Wilcox

Music
Composer: Brian Canning
Audio Engineer: Ethan Walter
Creative Director: Kelly Bayett
Producer: KC Dossett

Mix
Company name: eLevel
Mixer: Dave Baker & Nic Dematteo
Executive Producer: Luke Dillon 

Häagen-Dazs Spoons Up a Minimalist New Look and Tagline in First Ads From JWT

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Few packaged goods have as strong an association with design-driven work as Häagen-Dazs, with little narrative typically needed as the brand visually communicates its high-end positioning. In its first work from new U.S. creative partner, J. Walter Thompson, Häagen-Dazs advances that tradition and introduces a tagline playing off its name: "äah."

"Häagen-Dazs has always aspired to a nice, clean aesthetic. They strip everything down to the essentials—focusing on simple, pure, ultra-premium ice cream," explained Chris Dealy, ecd at JWT, New York. "Aesthetically, we wanted to treat the layout like a very high-end fashion brand."

The campaign is the first since Häagen-Dazs quietly switched agencies on April 1, leaving longtime partner Goodby Silverstein & Partners for JWT, which is now Häagen-Dazs' lead creative agency in the U.S. GSP picked up the brand in 2003, replacing JWT, Chicago, and the Nestlé ice cream became one of Goodby's most visible clients. (Early ads showing Häagen-Dazs's concern over the plight of honey bees—and their reduced pollination—also helped draw consumer attention to that problem.)

The new JWT campaign launches this week with 15-second national TV spots and will be followed by a four-city, out-of-home (OOH) pitch next month. The entire campaign uses a clean, simple imagery, while the commercials employ a voiceover asking viewers how to describe something "so pure, yet so indulgent."

A spoon elegantly scoops vanilla ice cream, revealing the word "äah." Even at the spot's end, the brand's ionic doily logo is reduced to its basic shape sans the container.

Adweek responsive video player used on /video.

CREDITS

Client: Häagen-Dazs
Agency: J. Walter Thompson, New York
Campaign: "äah"
Executive Creative Director: Chris Dealy
Creative Director: Dominic Al-Samarraie
Art Director: Jessica Stewart
Copywriters: Erin Copithorne, Kate Delaney, Kyle Provo
Chief Creative Officer, JWT, NY : Brent Choi
Project Manager: Scott Kogos
Agency Account Team: Simona Margarito, Global Business Director;  Katie Gallagher, Account Supervisor; Charlotte Deavers, Associate Account                                                                        WPP Global Client Leader: Stephanos Klimathianos
Global Planning Director: Ugo Ceria
Global Account Director: Charlotte Edwards                                                                                Client Account Team: Kim Peddle Rguem ,VP, Marketing; Alex Placzek, director of Marketing; Kerry Hopkins, Brand Manager; Kim Chitra, Associate Brand Manager
TV Director: Torsten Eichten
Production Company: The Marmalade Films GmbH & Co KG
Photographer: Nigel Cox
Media Agency: Metavision

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